In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, the following data is reflected below: the company owner of web domain is EUSKOTOUR KOOP. ELKARTE TXIKIA (hereinafter EUSKOTOUR), with addres for these purposes in LOIOLAKO INAZIO ETORBIDEA 29, 5th left. number of C.I.F .: F75145433 registered in  THE BOOK OF INSCRIPTION OF SMALL COOPERATIVE COMPANIES WORKING IN THE REGISTER OF EUSKADI. Contact email: BASKALIVE@EUSKOTOUR.COM of the website.

  1. USERS

The access and / or use of this EUSKOTOUR portal attributes the condition of USER, which accepts, from said access and / or use, the General Conditions of Use reflected here. The aforementioned conditions will apply regardless of the General Conditions of Contract that in their case are mandatory.


In order for the service to take place, it is essential that there be a minimum of two adults. Or, failing that, an adult who pays for two.

The pick-up time is from 9:00 a.m. to 11:00 p.m., with a 10-minute courtesy margin with respect to the time chosen for collection.

The place of collection will be provided by the user at the time of booking.

The places of collection will be limited to the historical region of Gipuzkoa.

Only bookings processed before 1:00 p.m. may be effective for the following day.

Bookings made a week in advance have a 10% discount.

Bookings are firm and there will not be refund if you do not go to the place of pick up at the indicated time.

Children under 12 years of age may perform the service free of charge with a maximum of 1 child per adult. Limited to 2 children under 12 years old for service.

All passengers are covered by Compulsory Travel Insurance.

Lunches or meals are not included.

The price is exclusive of the service of guided, and, in him, a price by the transport has not been contemplated, that is indispensable so that the service takes place, considering this one a complementary private transport.


QUEHACERENEUSKADI.COM provides access to a multitude of information, services, programs or data (hereinafter, «the contents») on the Internet belonging to EUSKOTOUR or its licensors to which the USER may have access. The USER assumes responsibility for the use of the portal. This responsibility extends to the registration that is necessary to access certain services or contents. In this registry, the USER will be responsible for providing truthful and lawful information. As a result of this registration, the USER can be provided with a password for which he will be responsible, committing himself to make diligent and confidential use of it. The USER undertakes to make appropriate use of the content and services (such as chat services, discussion forums or newsgroups) that the company’s creator of the website offers through its portal and with an enunciative character but not limiting, not to use them to (i) engage in illegal activities, illegal or contrary to good faith and public order; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, advocating terrorism or attacking human rights; (iii) cause damage to the physical and logical systems of the name of the company that created the website, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that are likely to cause damage mentioned above; (iv) try to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. Name of the creative company of the website reserves the right to withdraw all comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that attempt against youth or childhood, the order or public safety or that, in his judgment, would not be suitable for publication. In any case, EUSKOTOUR will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.


EUSKOTOUR complies with the guidelines of the Organic Law 15/1999 of 13 December on the Protection of Personal Data, Royal Decree 1720/2007 of 21 December, which approves the Regulations for the development of the Organic Law and other regulations in force at all times, and ensures the correct use and treatment of the user’s personal data. To do this, together with each form of collecting personal data, in the services that the user can